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In the not-too-distant past, patients seldom, if ever, had an opportunity to meet face-to-face with a radiologist or access their own imaging reports. In addition, providers rarely asked for feedback or considered the patient’s perspective when implementing new policies. But in the age of patient satisfaction, times are changing as radiology practices and hospital radiology departments are implementing patient-centered strategies intended to improve patient care and, in turn, support an increased level of patient satisfaction.
Shortly before her 40th birthday, a woman visits her primary care physician and is advised she should schedule her first mammogram. The patient is puzzled and says she “read somewhere” that she can wait a few years. The physician has heard this before and kindly convinces the patient to comply with the recommendation. She agrees, schedules the mammogram and receives her results before even leaving the imaging facility.
In the not-too-distant past, picture archiving communication systems, or PACS, were the backbone of every image capture and storage strategy. However, the tide is turning as some healthcare providers gravitate toward vendor-neutral archives (VNAs), in which images and clinical data are stored in a standard format and with a standard interface that make them accessible by systems from disparate vendors.
Market forces and outpatient imaging providers are conspiring to bring increased transparency to the prices of medical imaging examinations
Radiologists are getting serious about medical imaging outcomes in patients
Radiology is beginning the painstaking job of measuring, managing and demonstrating value
As radiology transitions to value-based reimbursement, patient data registries stand to play an increasingly important role
The promise is tantalizing, but the challenges persist: Can breast tomosynthesis save more lives than two-dimensional mammography and at what cost?
Health systems and practices are scrambling to create cogent imaging informatics solutions in the face of hospital consolidation
The specialty is on multiple tracks to implementing patient-centered care in radiology