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August/September 2016

The past few years have seen an increased trend among hospitals to apply metrics as a means of bolstering performance. While hospitals naturally continue their quest to meet measures handed down by regulatory agencies and payors, the move toward value-based healthcare—coupled with the continued push to improve the caliber of patient care—is spurring some institutions to concentrate heavily on a wide variety of internally developed quality metrics.

“Compliance is important, but these types of metrics make a tremendous difference in how much quality and value we can deliver,” believes Alison Conway, MS, CNMT, RT(N), director of imaging and radiology safety officer, University of Maryland|Upper Chesapeake Health System. Conway oversees the radiology departments at two of the system...

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