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October/November 2012

By: Robin Brand

Increasingly, imaging leaders are observing changes in patients’ behavior. Schedulers are fielding questions about the cost of procedures, while front-office staff, technologists, and even radiologists are being called upon to deliver greater levels of service—spending more time with patients, alleviating concerns, and explaining procedures. These changes point to the arrival of a trend that has been discussed periodically over the past 20 years or so: health-care consumerism. Outpatient imaging, in particular, is primed to feel the effects. Procedures are non-urgent, allowing ample time to select from the multiple providers operating in many markets. Significant price variation, especially between hospital-based and freestanding facilities, also makes outpatient imaging susceptible...

Features
By: Cheryl Proval
In looking at aggregate procedure counts in Medicare Part B medical imaging over the past eight years, the drama that unfolded between 2003 and 2010 is nowhere to be seen. Both rapid escalation in...
Features
By: Cheri L. Canon, MD, FACR
It is time for radiology-group culture to change. We need to counter our negative stereotype. More than once, television dramas have portrayed radiologists as pseudophysicians or weird technicians...
Features
By: Julie Ritzer Ross
Until a short time ago, Advocate Condell Medical Center (ACMC) in Libertyville, Illinois, was in the bottom quartile in customer satisfaction. Its growth was stunted, at best, and annual losses of $...
Features
By: Thanh Le
With mounting pressure to curb the cost of health care, large medical groups need to prepare themselves for oncoming payment reform. Policymakers have been experimenting with different models,...
Features
By: By Melody W. Mulaik, MSHS, CPC, CPC-H, RCC
Once again, there is an official implementation date for ICD- 10: October 1, 2014. In some circles, there is still much discussion as to whether this date, too, will be moved. While no one can...
Features
By: Cheryl Proval
If on-site radiologists want to distinguish themselves from other image-reading specialists or teleradiologists, they must be more than image readers, according to Vijay Rao, MD, David C. Levin...
Features
By: Cheryl Proval
I suspect that physicians and other health-care providers who have dedicated their lives to health care find the whole patient-centered movement inherently irksome. Let’s face it: The movement...
Features
By: Curtis Kauffman-Pickelle
You know how good it feels. You finally did the right trade and now own Boardwalk and Park Place. Everyone who has the misfortune of landing on your block of expensive property pays through the roof...